F.A.Q.

HOW DO YOUR SIZES RUN

SIZE GUIDE FOR LEGGINGS, SHORTS, PANTIES

If you are petite and under 5'4'' we recommend the XXS/XS

If you are a size 2 - 6 we recommend the S/M

If you are a size 8 - 12, we recommend the M/L

If you are a size 14 - 16, we recommend the XL/XXL

PAYMENT QUESTIONS

We accept all major credit cards, G pay, Pay Pal, Amazon pay, Shop pay, After pay, Apple Pay

RETURNS & EXCHANGES

How do I return or exchange an item?
If you're not satisfied with your purchase, email us and we will send you a FREE return label to ship the item back for an exchange or refund within 30 days from the date you receive it. Returns must be in pristine condition, accompanied by the packing slip.

ORDERING & SHIPPING

To view your order status, log in to your account and go to ‘Order History’. You’ll see a summary of your most recent order and the stage of progress your package is in (Order Placed, Order in Progress, Preparing to Ship, Shipped, Delivered, etc.). To track items that have already shipped, you’ll receive a shipment notification email that includes a tracking number and estimated delivery date.

I did not receive a confirmation email

After placing an order, you should receive an order confirmation email within 10-15 minutes. If you do not receive an order confirmation email, check your spam folder to ensure your email service provider didn’t move it there automatically.

Do you ship outside of the United States?

Yes we do, please email us at customerservice@denimaxx.com