Returns
Need a different size or color? Exchanges are free, and you have 14 days from delivery to start one. You also have 21 days from delivery to return an item for a refund. We just ask that items are new and unused, with the original tags still on.
Submit
Confirm details & return label
On the last page, check the details of your return. If you use our return label for a refund, $15 is taken off your refund. Once we approve your return, we'll email you a label to print at home.
Ship
Pack & drop off
Pack your items in the original mailer or a package of equal weight, attach the label and drop it off with the carrier shown on the label. Your return is processed within 3 business days of being delivered to Denimaxx.
Returns FAQs
Return Policies
- We accept items that are unworn, unwashed and unaltered, with no signs of use (such as makeup or deodorant stains, perfume or pet hair).
- Returns can be started online. If you use our return label, $15 is taken off your refund.
- Please send items back in the original mailer or a package of equal weight.
- Your return is processed within 3 business days of being delivered to Denimaxx.
- Sale and final-sale items are noted on the product page.
Gift returns
Got this as a gift? You can exchange it for free for a different size or color. Just email customerservice@denimaxx.com with the order number or the gift giver's name.